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Got a Question?

We've got answers:

Question: Can you see through your masks?

Answer: Yes! My masks are quite easy to see through! The black masks are particularly easy to see through. White versions aren't as easy, but you can still see through it. If you have eyelash extensions, the Seer, Oracle and Keeper masks may press against your lashes, causing it to be a little more difficult to see. Our glasses-friendly masks will not press against your lashes.

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Looking for something unique?

Check out our calendar for our restock dates and events!

Come see us in person!

Check out our Events Calendar for where we will be next!

All products sold in-person are discounted.

Want to see us at a particular event?

Please feel free to email us with the event link!

Updated: Sept 18th 2024

I'm back from LA! I posted all of my favourite pictures from the Secret Room Celebrity Gifting Suite for the Emmy Nominees on the Media and Publications page!

I will do my best to get through all of my emails. I'm terribly sorry to anyone who is waiting to hear back from me. It's been quite a hectic time with important family matters, the event, traveling, trying to navigate moving into the warehouse and now being sick. (It's admittedly been a lot for one person to handle haha, but I'll make it)
I unfortunately caught a bug on my travels... Hopefully it passes quickly.

The priority processing tickets opened today, and then sold out! I could only accept 4 right now due to all that's going on... But I'm happy to say that I will be able to handle more orders once we're all moved into the warehouse!

ALSO! It is officially Phantomasy's 6th birthday today!!
Happy Birthday Phantomasy!!

I truly am so thankful for everyone's support throughout these years. I always had hoped that I'd go somewhere with it, but I never ever could have imagined what I can now call my reality.

Going from trying to survive off of disability living assistance, to now having 4 employees and a warehouse is truly a dream... Thank you all SO MUCH!! From the bottom of my heart.

Updated on Sept 6th 2024
 

- Currently fulfilling orders from mid July
- New preview games for the rest of my products.

- Adding black light reactive thread to more products.

- New Patreon exclusive mask design.
- Moving into a bigger space

Keep in touch! Be the first to know when I re-open my listings,

which events I'll be at, when I open my commissions and more!
I write out every email myself, so I promise I do my best not to be spammy. 💚

Joining my discord server acts the same way as my Newsletter.

I have an Announcements and Updates channel where I post things like: when my restocks are,

commission info updates, as well as when I post something on social media, and more!

If you'd like to interact with the other channels,

please make sure you react to, and follow the rules!

Patrons have their own special section, where they get to see Behind the Scenes content.
You can gain access to this channel for just $5 a month over on Patreon!

Click here to join the Discord Server!

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WHAT PEOPLE ARE SAYING

Nichole

this mask is absolutely gorgeous, the seller was exceptionally friendly offered to help when I was worried about shipping through I the national means. 10/10 would buy from here again.

★★★★★

Jennifer Elizabeth Maclaren 

Just received my hand made bat necklace and it is sooo beautiful!! 🦇❤️🦇❤️ I love it so much! I have had so many compliments! the pictures do not do these intricate pieces justice 🥰 I will definitely be a return customer! Thank you Phantomasy ❤️

★★★★★

John Phillips

BEAUTIFUL, well-made product. Fast delivery. Already planning my next purchase! Thanks!

★★★★★

Jessica

It’s gorgeous! I cannot wait to use it when next I’m able to larp. Until then it’s on display. Love it.

★★★★★

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Contact   |   Shop   |   FAQ

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Customers are responsible for paying any and all Customs/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy © Tris Nielsen 2018-2024

Based in BC Canada

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